How do I get started with ORI Freight Dispatch?
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Getting started is easy! Simply complete the Carrier Profile on our Carrier Setup page. Once submitted, an ORI Dispatch representative will contact you to schedule an appointment. During this call, we’ll review your information, discuss your goals, and determine if ORI is the right fit for you — and if we’re the right partner for your business.
Do I need my own MC Authority to work with ORI Freight Dispatch?
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Yes. All carriers must have an active MC Authority that has been in operation for at least 3 months. This ensures brokers and shippers can verify your authority status and that you meet industry compliance standards.
Can ORI Freight Dispatch help new authorities?
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Yes, we work with carriers who have had their MC Authority active for at least 3 months. This helps ensure smooth load booking and broker relationships as you build your business.
How soon can I start after signing up?
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Once your carrier setup packet, insurance, and W-9 are received and verified, you can typically start within 24 to 48 hours. Our onboarding team will confirm your details, review your preferences, and begin finding loads that fit your equipment and routes right away.
How much should my insurance be?
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To work with ORI Freight Dispatch, carriers must maintain a minimum of $1,000,000 in auto liability and $100,000 in cargo insurance. These are standard coverage amounts required by most brokers and shippers. Additional coverage may be needed depending on your equipment type or the freight you haul.
How do I receive the information for the load?
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All load details are sent directly to your phone via text message for convenience and quick access on the road. Carriers can also upload BOLs and other documents securely through our ORI Freight Dispatch Portal, keeping everything organized and easy to manage.
Does ORI Freight Dispatch provide factoring services?
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ORI Freight Dispatch does not offer in-house factoring services at this time. All carriers are required to have their own factoring company to handle payments. We’ll work directly with your chosen factoring provider to ensure smooth paperwork, timely invoicing, and accurate payment processing for every load.
How does the pay work?
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ORI Freight Dispatch handles all invoicing for your loads. Invoices are sent every Friday, and payments are due the same day to keep your account current. A $25 late fee will be applied to any unpaid invoices after the due date. This policy ensures timely processing and helps maintain smooth dispatch operations.
What are your hours of availability?
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ORI Freight Dispatch is open Monday thru Friday from 7:00 AM – 4:00 PM CST. We also offer 24/7 carrier support, so you’re always supported — day or night, weekday or weekend.
Does ORI Freight Dispatch dispatchers have access to load boards?
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Our dispatchers do not have direct access to load boards.
To access and book loads, the carrier must add ORI Freight Dispatch as a admin on their existing load board account. This allows our dispatchers to search and secure the best available freight under your authority while maintaining full transparency.
If a seat needs to be added, ORI Freight Dispatch will reimburse the carrier $50 to cover that cost. This ensures our team can efficiently handle your load booking while keeping operations smooth and compliant with carrier-based access requirements.
What are my responsibilities as a carrier with ORI Freight Dispatch?
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As a carrier, you’re responsible for maintaining active authority, current insurance, and all required documents. You must also communicate promptly, provide accurate load updates, and submit your BOLs and invoices on time so payments are processed smoothly.
Can I terminate my relationship with ORI Freight Dispatch at any time?
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Yes. At ORI Freight Dispatch, we value flexibility and transparency. Carriers can terminate their dispatch services at any time with no long-term contracts or cancellation penalties. We only ask for proper notice to ensure all active loads and invoices are completed smoothly before ending the partnership.